A couple months ago, we received a call from Pool & Spa News reporter Rebecca Robledo. She was working on an article about motivating and compensating a Sales Staff. Although I do not feel to be an expert, I was happy to answer any questions knowing Rebecca's reputation and having read many of her articles.
At Pools by John Clarkson, we want our Sales / Design Consultants to maintain a relationship with our customers through out the entire process. We know that this is rare in our industry, as most salesman try to turn the project over to a construction superintendent asap - so he does not have to be around when bad news starts to come. This philosophy leads to a greater connection between our consultant and the client; which in turn, leads to high quality referrals.
As a bonus, Pool and Spa News decided to place a picture of one of our pools on the cover of the 29 April, 2011 magazine.
Thank you to Rebecca for calling to ask our opinion and for writing another excellent article for our industry!
